You may already be aware of Situation Handling and might already be using it. Here is a detailed blog on how to create your own situation template and configure the trigger, display of notifications according to the business scenario.

In this blog I have compiled a list of new use cases for Situation Handling introduced with 2005 by Scope Items and Line of Business:

Scope Item

LoB

Template Name

Link to Fiori App

Description

Further links

2V7 - Monitoring of Goods and Invoice Receipts

2ZS - Machine Learning for Monitoring of Goods and Invoice Receipts

OV7PSM: Monitoring of Goods and Invoice Receipts

Finance

GR/IR Deviation Exceeds Threshold

 F3302

With this template end users of Reconcile GR/IR Accounts app, can be notified of the following immediately:

·       purchasing document items with high amount deviations between goods receipts and invoice receipts

·       items with differences that exist since a long time and need quick clarification.

 help docs

2V7 - Monitoring of Goods and Invoice Receipts Finance GR/IR Clearing Processor Was Changed F3302

With this template the processor is informed that

  • he or she has to clarify differences in amounts or quantities between the posted deliveries and invoices for a certain purchasing document item.

help docs

BML - Physical Inventory Count and Adjustment Manufacturing Physical Inventory Monitoring F0379A

With this template the responsible members of your organisation (for example warehouse clerks or inventory managers) are informed

  • about physical inventory document item that exceeds the defined physical inventory tolerances.
  • these users can then decide on potential follow-up actions.
help docs
3TD - Sales Commissions Internal Sales Representative Sales Sales Contract Fulfillment Alert F2026 With this template specific members of your sales organisation can be informed about unexpected progress in sales contract fulfilment. help docs
3TD - Sales Commissions Internal Sales Representative Sales Delivery Insights for Sales Orders  F1814 With this template you can inform the internal sales representative about an IoT event in the handling unit of a delivery created from a sales order. help docs
3TD - Sales Commissions Internal Sales Representative Sales Delivery Insights for Sales Order Items F1814 With this template you can inform the internal sales representative about an IoT event in the handling unit of a delivery created from a sales order item help docs
3XK - In-house repair Service Precheck of Repair Object Delayed F4050

With this template you can inform customer service representatives when

  • the pre-check for a recently created repair object hasn't been completed within a defined number of days
help docs
43B- Service Management Overview Service Service Contract Due to Expire Soon F3763

With this template you can inform the customer service managers about

  • service contracts due to expire within the predefined number of days.
help docs
3D2 - Service Order Management and Monitoring Service Service Confirmations Required F3571A

With this template you can inform customer service managers

  • about service orders where goods receipts have been posted for quantities of procured service parts
  • third-party services for which no service confirmations exist.
help docs

 

Hope you find them useful. Have you come across instances where situation templates don't exist yet, but will be very helpful? Eager to know more on this.