With the SAP S/4HANA Cloud Output Management framework, we can automatically send configured application documents (i.e. Purchase order, Billing document, Payment receipt, etc.) in PDF format to business partners via e-mail.
Sending emails require defining allowed email domains, as well as sender and recipient email addresses. The purpose of this blogpost is to define the technical setup for sending emails. There’s also the option to create custom email templates to define a custom email subject and body based on the SAP- delivered templates.
Some necessary prerequisites before the technical setup procedure include-
Setting up email
First step - Define an Email Sender Domain
In business communication, it's expected that the readable email header contains addresses from a customer's email domain or domains. In this setting, you can define which domain is allowed in the readable email header. You may also specify a list of domains if multiple domains are allowed.
Examples:
Procedure:
Second step - Define default email sender address
Generally, the output control functionality determines a sender email address and adds it to the email header. Within this setting, we may define a default sender address if no sender address has been determined.
Procedure:
Example:
Field |
Value |
Default Sender Address |
Do.not.reply@sap.com |
Visual Name SAP Webservice URL |
Do not reply |
Third Step – Determine email recipients
The default email address of the recipient is set by the business application, which decides the source of this email address. For example, it could be read from a master data address or from a document address. Output Control uses this email address always as TO address. You can't define this address as CC or BCC. Currently, only one email address is possible.
In this step, we're defining the usage of the default email address and one additional email address for the output.
Procedure:
In this example, Purchase Order is selected as an application. You can select any other option.
Now, you’ve successfully modified the email recipient determination. For further information related to setting up emails or customizing form templates, please refer below mention links.
Hope this information is useful. Feel free to post your queries here.
For more information on SAP S/4HANA Cloud, check out the following links:
· Best practices for SAP S/4HANA Cloud here
· Help Portal Product Page here
· SAP Activate Page here
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