In the sales scheduling agreement with consignment process (Scope Item 4LZ, released with SAP S/4HANA Cloud 2005), a consignment return order(‘KRZU’) was introduced to return from customer to the consignment process. 

Usually, for the return order, the order reason is required. However, the consignment return order reuses one of the exiting incompletion rules for customer consignment, which is the 'C5', and the order reason code field is missing in that incompletion procedure. You can refer to following steps to create a new incompletion procedure, add the order reason fields to it, and assign it to the consignment return order(‘KRZU’) for business purpose.

1. Select the ‘Sales’ application area, the ‘Basic Functions’ sub application area, and then click on the ‘Incompleteness Procedures’ item.

2. Select the ‘Sales’ application area, the ‘Basic Functions’ sub application area, and then click on the ‘Incompleteness Procedures’ item. 

3. Click ‘Configure’ on ‘1. Define Incompleteness Procedures’ step.

4. Select the ‘A Sales – Header’ group, and then double click on ‘Procedures’. 

5. Select the ‘C5 Issue / Return’ proceduers, and then click on ‘Copy As …’.

6. Enter the procedure number and description, e.g. Z5 Consignment Return, and then click on copy.

7. Click on the ‘copy all’ on the pop-up window, or you can click on the ‘only copy entry’ as you needed.

8. Click on ‘Continue’.

9. Select the ‘Z5’ procedure and double click on ‘Fields’.

10. Click on ‘New Entries’.

11. Enter the table ‘VBAK’, field name ‘AUGRU’, Screen ‘KKAU’, status ‘03’ and select the warning checkbox. Save the configuration.

12. Back to the configure your solution App, click the configure on the ‘2. Assign Incompleteness Procedures to Sales Document Types’ step.

13. Change the Proc. to ‘Z5’ for ‘KRZU’ SaTy and save the configuration.

Result: