Customer Issue Description:
When customers create purchase requisition, for customer’s purchase requisition workflow, the Workflow for Overall Release of Purchase Requisition did not start, namely for the approving users they do not see any purchase requisition in their “my inbox” to be approved.
Workaround solution:
Change PR’s flexible workflow settings with SSCUI-102911
1. Open APP Manage Your Solution
2. On Manage Your Solution screen, if you want to change country version then choose
1) Set Local Version;
2) Choose related country on the Set Local Version dialog;
3) Choose Configure Your Solution
3. On Configure Your Solution – Requirements Processing screen,
1) search SSCUI number 102911,
2) then choose Item Name Requirements Processing.
3) Choose Configure for Step Names Activate Flexible Workflow for Purchase Requirements on the right-side screen.
4. On the Document Types Purchase Requisition Change Screen, display the Change Logs to Verify which Document Type’s OvRelPReq field should be updated.
5. On the Document Types Purchase Requisition Change Screen, select or deselect for fields OvRelPReq and Scenario based workflow which based on your log or business requirement.
Note:
OvRePReq: the purchase requisition will trigger workflow with header lever if it selected, otherwise item level.
Scenario based workflow: the purchase requisition will trigger workflow if it selected, otherwise don’t need workflow.
6. Choose Save after changes.
Steps regarding Purchase Requisition have created in the past days：
A. Check the field which support restart purchase requisition workflow
1. Open APP Manage Your Solution
2. On Manage Your Solution screen, if you want to change country version then choose
1) Set Local Version;
2) Choose related country on the Set Local Version dialog;
3) Choose Configure Your Solution
3. On Configure Your Solution – Requirements Processing screen,
1) search SSCUI number 102288,
2) then choose Item Name Requirements Processing.
3) Choose Configure for Step Names Manage Conditions to Restart Flexible Workflow on the right-side screen.
4) On the Change View “Manage Conditions to Restart Flexible Workflow”: Overview screen, check the filed which will be used to restart purchase requisition workflow, for example field Delivery Data has been seledted for SS Proc. And Prf.Proc., so field delivery data can restart workflow after changed.
B. Change Delivery Data in purchase requisition:
For which are currently not subject to the workflow for purchase requisition, please firstly choose “Edit” then change the delivery data to any data, for example 01/04/2020 and choose Save. Secondly choose “Edit” again then change the delivery data back and choose Save.
客户问题描述:
当客户创建采购申请时，客户采购申请工作流的“采购申请总体审批工作流”没有开始，即审批用户在“我的收件箱”中未看到任何等待审批的采购申请。
解决办法:
使用 SSCUI-102911 更改采购申请灵活工作流设置
1. 打开应用 管理您的解决方案
2. 如果要在“配置您的解决方案”屏幕上更改地区，请选择
1) 设置本地版本;
2) 在“设置本地版本”对话框中输入相关国家/地区；
3) 选择“配置您的解决方案”
3. 在“配置您的解决方案 – Requirements Processing”屏幕上
1) 搜索 SSCUI 号102911,
2) 然后选择项目名称Requirements Processing
3) 为右侧屏幕上步骤名称“激活采购申请的灵活工作流”选择“配置”。
4. 在 凭证类型采购申请 更改 屏幕上，显示 更改日志 以校验哪些凭证类型的 采购申请总体审批 字段应该更新。
5. 在 凭证类型采购申请 更改 屏幕上，基于您日志或业务要求，选择或取消选择 采购申请总体审批 字段以及 基于场景的工作流 字段。
注意:
采购申请总体审批：如果选择该字段，则采购申请会触发抬头等级工作流，否则触发项目等级。
基于场景的工作流：如果选择该选项，则采购申请会触发工作流，否则不需要工作流。
6. 在更改后选择“保存”。
针对过去几天中创建的采购申请相关步骤：
A. 检查支持重新开始采购申请工作流的字段
1. 打开应用 管理您的解决方案
2. 如果要在“配置您的解决方案”屏幕上更改地区，请选择
1) 设置本地版本;
2) 在设置本地版本对话框中选择对应国家
3) 选择配置您的解决方案
3. 在“配置您的解决方案– Requirements Processing “屏幕,
1) 搜索 SSCUI 号102288,
2) 然后选择项目名称Requirements Processing
3) 为右侧屏幕上步骤名称“管理条件以重新启动灵活工作流”选择“配置”。
4) 在 更改视图“管理条件以重新启动灵活工作流”：概览 屏幕上，检查将用于重新启动采购申请工作流的字段，例如，已为 自助采购 和 专业采购 选择字段交货日期。因此 交货日期 字段可在更改后重新启动工作流。
B. 更改采购申请中的交货日期
目前，对于不属于采购申请的工作流，请先选择“编辑”，然后将 交货日期 更改为任意数据，如01/04/2020，然后选择 保存 。然后，再次选择“编辑”，更改交货数据并选择“保存”。
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