With accelerated customer returns (return type CBAR) in SAP S/4HANA Cloud, you can manage your customer returns in an accelerated process. Accelerated customer returns can be created with reference to preceding documents. However, conditions need to be applied when doing so.
Supported Document Categories for Reference
Currently in SAP S/4HANA Cloud, only the following document categories can be used as a reference document type for creating accelerated customer returns:
Note: As of SAP S/4HANA CE2002, sales order without charge will be supported.
Supported Channels for Creating with Reference
The following channels are supported when creating accelerated returns with reference:
To create without reference, use the “Customer Return” app and choose “Create Customer Return” from the related apps.
Note: As of SAP S/4HANA CE2002, the status check for reference documents are removed from the “Manage customer Returns” Fiori app, for the consistency among other channels.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
User | Count |
---|---|
12 | |
11 | |
10 | |
8 | |
7 | |
6 | |
4 | |
4 | |
4 | |
3 |