JohnG
Credit Memo Processing
JohnG · over 1 year ago · Discussion
JohnG
Credit Memo Processing

We have two issues-

1. We had recorded a credit memo from a supplier and later since we never used the credit memo, they issued a check to refund us the money. Is there a way to record the deposit of the check against the credit memo to clear it from 'open' status?

2. When we have credit memos that are larger than a current invoice, is it possible to process in the automatic payment app? We are receiving errors. How do you apply a $500 invoice against a $1,000 credit memo?

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