Can we create an Service Order (SO01) and is Service Confirmation working in the MTE Cloud?

[former_member575032]

Dear Community, 

Can we create a Service Order (SO01) in the HANA Cloud without having CRM connection? I have found a Scope Item 3D2 however it provides the API connection but not the create of the Service Order?

Is Service Confirmation working also in the MTE Cloud?

Regards

[Sai_Kasturi · Accepted solution]

Hi Mustafa,

As of 1902, a Service order cannot be created directly in S/4HANA cloud. The current version only supports creation of service orders from external sources such as CRM with a white listed API (scope item 3D2).

We currently don't have a specific release date, however the plan is to bring this capability into S/4HANA cloud in the future releases.

And, to answer your second question - yes, once you create a service order (through API), service confirmation is possible in S/4HANA Cloud (MTE).

Thanks

Regards

Sai