We have found a difficulty in one of our business process.
The process of creating payment requests without referencing a business transaction (free-form payment) needs to be carried out using an approval workflow. The current process could fit well with a standard one:
STEP 1: Staff in a department (e.g. customer service, marketing, etc.) complete the basic data of the payment request (the form).
STEP 2: The head of that department have to approve the payment request.
STEP 3: The Cash Specialist assign the house bank and post the payment request.
STEP 4: The Cash Manager release the payment request what implies the payment posting and the payment media creation.
- Currently, there is no workflow for payment requests in S4HC (app "My free form payment").
- We cannot define a custom workflow with SAP Cloud Platform Workflow because there is no API to create a payment request in the S4HC environment.
- We cannot use the general journal entry workflow as this one is triggered when posting event. However, house bank is a mandatory field for posting, but cash specialist enters in the workflow process in the third step, so the workflow should be based on payment request event not on posting event.
Any idea that could helps us to implement a workaround or side-by-side extension?
Any help would be greatly appreciated.