What does Error ID: 006 (No valid payment method found)

[Former Member]

While trying to make a payment I get the following error: Error ID: 006 (No valid payment method found)

All required fields for a supplier are filled out (if entered manually or uploaded from the migration file).  I verified the vendor I am using has a C for Check in the payment method.  Am I missing something?

[Nelli_Lang · Accepted solution]

Hello Robert,

just wanted to give you an update, that our issue got resolved. We had missing entries in the backend, due to the fact that we activated the scope item subsequently. This got corrected now.

In case you do not face a similar situation with subsequent activation, you should probably check once more your supplier master data, that everything is set.

Best regards

Nelli

[former_member424880]

Have you looked at the extended log? Obvious question, but worth asking. Also, does the vendor have an alternative payee? Is the payment within the limits and currency set for "C"?

[Nelli_Lang]

No, our incident is still in process. I will keep you updated.

Best regards

Nelli

[rb2020]

Hi Nelli - Yes! That seems exactly to be what's happening to us, as that is what Support mentioned (they didn't see it on the back end) but I checked and it is clearly configured on the front end. Have they offered a resolution?

[Nelli_Lang]

Hello,

We are currently facing the same error message in the app Manage automatic payments. In our case, it seems like the root cause for the error message, is that configuration for Bank Ranking Order and Bank Account Determination is maintained in frontend. However, is missing in backend. It seems like there is a disconnect between frontend and backend.

You could ask in the incident to check if configuration is maintained correctly in backend, as you can see it in frontend. Maybe it is worth checking this.

Best regards,

Nelli

[rb2020]

In this case it would be "E", but yes, it is checked.

[Sandeep_Kumar]

ok, how about bank details for vendor master ? And can you also try another payment using all payment methods?

[rb2020]

Manage automatic payments. I actually changed the paying company and vendor to be sure that a bank was configured, so the error has changed a little but is essentially the same. I ended up logging a support case and was advised to check the bank ranking order config, as well as the bank account determination config, but both are complete. Screen shot attached.

[Sandeep_Kumar]

Does the vendor has correct payment method assigned in accounting view - "C" check ?

[Sandeep_Kumar]

Can you share more details - which app you are using or a screen-shot ?