Alumni
refund down payment back to the customer
Alumni · over 1 year ago · Question
Answered
Alumni

Hello,   

I have entered a customer down payment with special GL indicator A.           

I can see his balance in app Manage customer  open line items with filter on special G/L transactions. We need to refund the down payment.  I tried using app Manage automatic payments and enter free selection - Special G/L indicator but it still does not show up in the proposal.             

Can we use this app to refund the money? What parameters should I choose in the payment proposal to see also the down payment from the customer ?         

Thank you,           

Bianca  

Comments

Comments
Alumni