Anna Rafter
Usage-based Services - No expenditure items found
Anna Rafter · over 2 years ago · Question
Anna Rafter

Hi All,

I have posted this same question in an existing question, but not sure it'll be seen there, so I post it again.

When working with customer projects, we can define three contract types for billing:

             Contract type                       Item Usage                             Data that is copied

             Fixed Price                                                                                               Note

             Time and Expenses                       Time and Expenses                           -
                                                                    Payment on account                         Amount

             Periodic Service                             Periodic Services                             Amount
                                                                                                                             Service start date
                                                                                                                             Service end date
                                                                    Usage-based billing                          -

We have tried them all, but could not get to use 'Periodic Service' - 'Usage-based billing':

How can this amount be updated? If it cannot be updated and it works as 'Resource Related Billing' does, what costs do the system take into account to bill them? Is there any configuration that needs to be performed in order to use this contract type usage?

We have tried planning costs with a determined account, and performed a purchase with the same account. We have also tried purchasing services with the same account, but cannot get any amount to appear when releasing billing proposals.

Is there any configuration needed in order to use the item 'Usage-based billing'?

Any advice would be appreciated.

Thank you in advance.

Kind Regards,