Error Journal Entry Post API

[former_member616857]

Hi,

Good morning!

We are doing a Legacy Vs SCP integration tests using API's, we were able to establish the connection, however when running the API: Journal Entry - Post (Asynchronous), it returns the following error message:

Creating Service {http://sap.com/xi/SAPSCORE/SFIN}JournalEntryCreateRequestConfirmationInService from class com.sap.xi.sapscore.sfin.JournalEntryCreateRequestConfirmationInjavax.xml.ws.soap.SOAPFaultException: Web service processing error; more details in the web service error log on provider side (UTC timestamp 20190514190722; Transaction ID 8A307B323CE70210E005CC7586329847) The error log can be accessed by service provider from SAP backend

We can't get an idea of the reason for the error! We tested with another basic API, and we were successful! There is a Message Dashboard, but to enable it, you need an additional license.

Can you help us?

Thank you,

[Cora_Phelan · Accepted solution]

message needs to be checked in message dashboard. I reference you very good blog on User Guide for Journal Entry Post API https://blogs.sap.com/2019/02/15/user-guide-for-journal-entry-post-api-on-s4-hana-cloud/#_Toc9602028

[daviddasilva]

What was the resolution here? I am currently facing the same issue. Is it a problem with the webservice?

[Amith_Nair]

Hi Caolina,

I cannot see any error messages getting logged in the message Dashboard from your screenshot and this could be a 500 internal Server Error which you may be able to find from the CPI Message Monitoring logs. Can you please raise an incident with SAP to address this query please? otherwise we will be just beating around bush not knowing what could be the cause of the issue with the generic error you have provided. Please raise a incident with the component AC-INT.

Thank you! Amith Nair

[Amith_Nair]

Hi Carolina,

So if I understand your problem statement, you're using Asynchronous Post JE API and you're using Cloud Platform Integration(CPI) as your middleware platform to post JE to S4HC.

just to confirm again, this will be the format of the URL from the communication arrangement: https://host:port/sap/bc/srt/scs_ext/sap/journalentrybulkcreationreques?sap-client=client-number

Message Dashboard is available with every S4HC tenant license( to my knowledge) may be its just the right business role that is missing. But here is a nice blog you can reference for your asynchronous error handling using Message Dashbaord.

https://blogs.sap.com/2019/02/15/user-guide-for-journal-entry-post-api-on-s4-hana-cloud/

Check section 5.2.

If otherwise, you'll have to raise an incident with SAP to determine the error because the error you provided in your problem statement is very generic and we cannot determine this by reading the error.

Thank you! Amith Nair

[former_member616857]

Hi Amith,

Good morning,

We are using SOAPUI directly calling the API in S/4 Hana Public, I tested the connection and it's working perfectly.

Thank you,

[Amith_Nair]

Hi Carolina,

Can you set up the message Dashboard and see what error messages are you encountering in the AIF logging please?

Please find the attached set up guide on how to enable Message Dashboard in the Fiori UI instance of S4HC tenant.

https://answers.sap.com/questions/13243556/view.html

Thank you!

[former_member616857]

Hi amiths.nair2 ,

I followed your procedure, but the error remained.