Clearing account for free payment form

[Former Member]

Dear expert,

I am trying to register a free payment form through general account. The system indicate me that the account XXXXXX is bloked for posting. That account seems to be the clearing account and I want to change it in the settings but impossible to find where is the settings point "Clearing account for payment request".

Can you help me please?

Regards,

Céline

[vonholzen · Accepted solution]

Hi Céline

We faced the same issue. System kept trying to use clearing account 99900428 (X PR Clearing Acct). After back and forth with SAP via incident we kept asking which SSCUI to use in order to configure the account (as we wanted to use our own account number). In the end it turned out that there is NO way you can configure it yourself and you are forced to use/setup the account. Thereafter, posting works just fine.

Regards,

Thomas

[Anirban_Dutta]

Hi,

Can you please elaborate on the details of the transaction you are trying to post and the app you are using?

Regards,

Anirban