Application Job management

[archana_laxminarayan]

Hello Team,

I have few questions on the how application jobs and technical jobs management work in S/4HANA Cloud. Below are the specific questions.

• How does Job chains work in S/4HANA cloud? (I see in the link that there is a possibility to schedule Job Chains)

• Is there a possibility to have job priority defined in S/4HANA Cloud?

• Are there any guidelines around how many jobs can be run at a particular time without impacting the performance

• Understand that technical jobs will be scheduled and managed by SAP. Can we see the technical jobs in S/4HANA cloud tenant, if yes, where can we see their statuses and logs (is it possible ??)

• Is there any alerting mechanism possible – eg. If an application job is stuck or failed, how is the user informed about the same

Look forward to a response on the above points.

Thanks & Regards,

Archana

[Amith_Nair · Accepted solution]

Hi Archana,

In general, key users/Business users will not have access to backend logs and its underlying transaction, these are strictly monitored and managed by SAP alone in S4HANA Cloud.

How does Job chains work in S/4HANA cloud? (I see in the link that there is a possibility to schedule Job Chains)

Well, you have the right document in place! The Help document pretty much summarizes all what you need to know about Application Jobs. This is somewhat very similar to SM37 in the on premise world, however, not every job you find in SM37 is available in Application Job.

Is there a possibility to have job priority defined in S/4HANA Cloud?

Well, the Job Priority can be maintained in the ‘scheduling option’. The key user will need to set the scheduler according to the job that they want to run on a given day and time, that way the key user decides which job to be run first and in what order they want these jobs to be. Other than that, I don’t think there is any Job Priority defined.

Understand that technical jobs will be scheduled and managed by SAP. Can we see the technical jobs in S/4HANA cloud tenant, if yes, where can we see their statuses and logs (is it possible ??)

Have you tried the app Message Dashboard, this app is more relevant when your system can exchange data messages with an external system. This is applicable for Asynchronous API’s that uses SOAP protocol to exchange date to/From S4HC system.

Please refer to an already answered link in the community- https://answers.sap.com/questions/13242911/view.html

Is there any alerting mechanism possible – eg. If an application job is stuck or failed, how is the user informed about the same

With Applications Jobs, Application Logs or Message dashboard, we do not have any alert mechanism in place as of now. And these apps are governed by Key users and hence not all business users will have access to such apps unless until explicitly given those business roles. But there could be alert mechanism available depending on the business process in question.

Hope this helps! Thank you! Amith Nair

[Amith_Nair · Accepted solution]

Hi Archana,

Job Chains are usually created using the app- 'Application Job Template', however, I am afraid if this app is currently present in the S4HANA Cloud and at present they are available only in S4HANA on Premise and IBP systems.

We have requested our experts in this area internally, to modify the the help document accordingly, because this is a misguiding information at present.

Alternatively, you can raise an incident with our experts using the component- BC-SRV-APS-APJ to confirm the same and may request to suggest any alternatives to overcome this situation.

Thank you and sorry for any inconvenience caused!

Amith Nair

[archana_laxminarayan · Accepted solution]

Hello Amit,

Thanks for your response.

How does Job chains work in S/4HANA cloud? (I see in the link that there is a possibility to schedule Job Chains)

Well, you have the right document in place! The Help document pretty much summarizes all what you need to know about Application Jobs. This is somewhat very similar to SM37 in the on premise world, however, not every job you find in SM37 is available in Application Job.

I am looking on documentation which talks about how to schedule job chains. The link says its is possible to schedule Job chains, but does not say how. If you have insights on this, will be helpful.

Thanks & Regards,

Archana