Dispute Management

[Former Member]

Hello,

does anyone have already use dipute management in S4 Cloud?

Basically we can acces to "creat a dispute case" via Process Receivables, but there is no Reason available

And nothing in Configure your solution for this element.

Another related question is the business catalog linked to dispute management  : SAP_FIN_BC_AR_DISPUTE_PC

We cannot find it in our starter system via authorization process. Does anyone have an idea.

Thanks a lot

Mathieu

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[former_member95478 · Accepted solution]

The scope item, Collections and Dispute Management (BFC) requires additional license. For further information, please contact your SAP Account Executive.

[former_member94298]

Are you sure that you have this scope item activated?

Normally where config / business catalogues are missing it is because the related scope items haven't been selected.

I believe that this item may be at additional licence cost (perhaps someone from SAP can confirm) - which may be why it isn't there as standard?

[Former Member]

Thanks for your answer, i will check if additional licence is needed