During the purchasing approval process done in the My Inbox app, where is the comment/note for Approval/Rejection of a Purchasing Document maintained in the system?

[kaibangcola]

Hi, Experts.

During the purchasing approval process done in the My Inbox app, where is the comment/note for Approval/Rejection of a Purchasing Document maintained in the system? 

We tried looking for the comment/note in the header text or item texts of the PRs, POs but it's not there.

Appreciate your direction on this matter. 🙂

Thank you.

Regards,

Kai

[former_member131691 · Accepted solution]

Hi Kai

Regarding the usage of the generic My Inbox APP, there is a known restriction in the cloud, where the comments added cannot be transferred to the actual business object. (PO, PR SES etc) This is not yet available, but development are aware of the issue and are working on an overall solution. The only workaround is to add notes/attachments directly to the work item in My inbox. These notes and/or attachments are taken over to the workflow container and thus will be visible by the next approver in his My Inbox.

It is intended that in release 1811 or 1902 the enhanced Email notification will be available and statuses like rejected, approved, etc will be supported via this mechanism. So the functionality is not available yet but it is planned and will be available as soon as the development can be completed.

This blog will give you an idea of the basics for notifications https://blogs.sap.com/2018/07/02/email-notifications-for-pending-workflow-approvals-in-s4hana/

Hope it helps further

Kind regards

Brian

[kaibangcola · Accepted solution]

Thank you, Brian! This is very helpful considering that I'll be conducting a fit-to-standard workshop very soon. I figured that this will be a question thrown at me in the workshop. Also, the blog link you shared is helpful as well.

Thanks again.

Regards,

Kai